FREQUENTLY ASKED QUESTIONS (FAQ)

The turnaround time on your Graphic Design order starts when you’ve paid in full and we have all information required to complete your order.
Delay in receipt of any of this info could result in production delays.
Orders must be paid in full before the order begins unless otherwise approved by VMS.
If you pay via echeck, the turn around time clock on your order will not begin until your check clears.

Premade: Our normal current turnaround time on premade Graphic Designs and Addons is within 48 Hours (Monday – Friday).
Complex orders/Addons may increase turnaround.

Custom: Custom Graphic Design turnaround time depends on the package, but normally within 3 business days (Monday – Friday).

Find a Design at our Front Page or Product Catalog and click on the Image or Title to enter the Product Page. Fill out the Informations Form with all needed Informations we need. Click the Add to Cart Button. Enter the Checkout Page and pay securly via Paypal.

As soon as your order is done you will receive a Notification Email including all the files to the Email Adress you have purchased with.

The turnaround time on your Motion Design order starts when you’ve paid in full and we have all information required to complete your order.
Delay in receipt of any of this info could result in production delays.
Orders must be paid in full before the order begins unless otherwise approved by VMS.
If you pay via echeck, the turn around time clock on your order will not begin until your check clears.

Premade: Our normal current turnaround time on premade Motion Designs and Addons is within 48 Hours (Monday – Friday).
Complex orders/Addons may increase turnaround.

Custom: Custom Motion Design turnaround time depends on the package, but normally within 3 business days (Monday – Friday).

Find a Design at our Front Page or Product Catalog and click on the Image or Title to enter the Product Page. Fill out the Informations Form with all needed Informations we need. Click the Add to Cart Button. Enter the Checkout Page and pay securly via Paypal.

As soon as your order is done you will receive a Notification Email including all the files to the Email Adress you have purchased with.

The turnaround time on your Web Design order starts when you’ve paid in full and we have all information required to complete your order.
Delay in receipt of any of this info could result in production delays.
Orders must be paid in full before the order begins unless otherwise approved by VMS.
If you pay via echeck, the turn around time clock on your order will not begin until your check clears.

Premade: Our normal current turnaround time on premade Web Designs and Addons is within 48 Hours (Monday – Friday).
Complex orders/Addons may increase turnaround.

Custom: Custom Web Design turnaround time depends on the package, but normally within 3 – 5 business days (Monday – Friday).

Find a Design at our Front Page or Product Catalog and click on the Image or Title to enter the Product Page. Fill out the Informations Form with all needed Informations we need. Click the Add to Cart Button. Enter the Checkout Page and pay securly via Paypal.

As soon as your order is done you will receive a Notification Email including all the files to the Email Adress you have purchased with.

There is no turnaround time. Templates are available for download instantly after purchase. Please check your email or Account page for the download links.
If you pay via echeck, the files will not be available for download until your check clears.

Find a Template at our Front Page or Product Catalog and click on the Image or Title to enter the Product Page. Click the Add to Cart Button. Enter the Checkout Page and pay securly via Paypal.

As soon as your order is done you will receive a Notification Email including the download links to the Email Adress you have purchased with.

WordPress Themes: There is no turnaround time. The Theme will be available for download instantly after purchase. Please check your email or Account page for the download links.
If you pay via echeck, the files will not be available for download until your check clears.

All additional Graphics will be sent to your email within 48 hours.

Custom WordPress Themes: Custom WordPress Themes turnaround time depends on the package, but normally within 3 – 5 business days (Monday – Friday).

WordPress Plugins: There is no turnaround time. The Plugin will be available for download instantly after purchase. Please check your email or Account page for the download links.
If you pay via echeck, the files will not be available for download until your check clears.

Find a Theme or Plugin at our Front Page or Product Catalog and click on the Image or Title to enter the Product Page. If required fill out the Informations Form with all needed Informations we need. Click the Add to Cart Button. Enter the Checkout Page and pay securly via Paypal.

As soon as your order is done you will receive a Notification Email including all the files to the Email Adress you have purchased with.